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Shared
service centers
What does Shared
Service Center mean?
A shared service center is a model of company operation where common, repetitive business support processes are removed from each enterprise, structural unit and concentrated in a single center (CBU), which allows enterprises to concentrate their efforts on their core activities.
New economic realities and the emphasis on reducing transaction costs place new demands on the business model.
Today, the Shared Service Center is one of the most important tools to improve efficiency, and more and more companies are ready to implement it!
Processes that are transferred to
a single service center
01
Finance and economics
With the help of the Common Service Centres, an enterprise can unify the provision of financial services, including budgeting, analysis, forecasting
accounting, taxes, interaction tax, intra-group, treasury, production contract valuation, financial control, and back-office.
02
Purchases
A single service center improves procurement processes, including demand for materials and equipment, warehouse management, compliance control, preparation of purchase orders, delivery/acceptance of materials and equipment, maintenance of databases, selection of suppliers and contractors, preparation of tender documents.
03
Human resources management
Requests related to HR departments are considered to be one of the most popular ones in the Shared Service Centers. These include: HR administration, payroll calculations, compensation and benefits, reporting, development and training, support of the award system, personnel search and recruitment, human resources planning, support of social and pension programs.
04
Information technologies
The use of modern tools in the work of the central office allows providing a full range of IT services, including support for IT systems, training, project management, infrastructure support, change management, end-user support, management of licensing agreements.
A Shared Service Center is an effective way to optimize the internal processes of an organization.
A Shared Service Center is an effective way to optimize the
internal processes of an organization.
Are you ready to try it?
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Advantages of implementing a shared
service center
At present, there is a growing interest in creating Shared Service Centres in companies. The practice of implementation has proved to be effective for companies of various sizes in different industries.
According to the survey, the majority of companies highlight the following advantages of implementing the Shared Service Centers:
89%
Reduced costs for functions transferred to the SSC
88%
Increasing the efficiency of business processes
89%
Improving the efficiency of the internal control system
81%
Improving the quality of business processes
80%
Increasing the scalability of functions
79%
Enhancing transparency and data availability